frequently asked
Everything you need to know
Custom orders, payments, shipping, pickup and more. Still have a question? Reach out — we love to help.
Submit an inquiry with your idea, occasion, and timeline. We'll reach out within 24 hours to confirm details, design, pricing, and timeline. Once a 50% deposit is received via Zelle, your piece goes into production.
payment policy
Zelle, secure, and simple
Zelle only
We accept Zelle as our exclusive payment method for all custom and bulk orders.
50% deposit
A 50% deposit is required when your order is booked. This secures your production slot.
Final 50% before shipping
Once your piece is complete, the remaining 50% is due before shipping details are shared or pickup is scheduled.